Home Care Package Design & Governance | October 2022

A roadmap to reduce risk, improve service delivery, and position your home care service to be the provider of choice

It’s no secret that the vast majority of Australians want to age at home. The Royal Commission into Aged Care Quality and Safety highlighted the importance of an effective home care system. The Aged Care reform agenda will bring seismic changes to home care, meaning providers that intend to be competitive in the ‘new world,’ must start now to position their service for new and innovative models of care. Leaders and governing bodies should be putting ‘their house in order’ and strategically planning for the future.

At the Home Care Reform: Package Design & Governance Workshop, you will leave with a roadmap of practical strategies to competitively position and prepare your organisation for future changes. You will gain a deeper understanding of the macro and micro home care operating environments, the reform changes, the Support at Home Program, as well as the risks and opportunities. This workshop will assist you to navigate the complexities, identify your priorities and equip you with the knowledge to effectively plan for a range of scenarios.

Our expert trainer, Lorraine Poulos is one of Australia’s leading home care experts. Lorraine has a respected reputation for transforming complexity into simple, practical steps that can be readily implemented.

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Workshop Leader

Lorraine Poulos
Managing Director
LPA

Expert facilitator, Lorraine Poulos is a Registered Nurse, Grad Cert. Health Service Management, Fellow Case Management Society of Australia, Qualified Lead Auditor Quality Systems, Certificate 1V Workplace Training and Education. Lorraine Poulos and

Associates (LPA) is Australia’s leading home care training and consultancy specialist.

Why Attend

Assess the Home Care landscape now and in the future.
Undertake an environmental scan of the macro and micro-operating environments.
Conduct a ‘Readiness for Reform’ assessment of your service.
Position your services to maximise your strengths, exploit the opportunities, minimise the threats and overcome the weaknesses.
Identify sustainable and innovative service delivery models of care.
Plan for a range of scenarios and assess the financial impacts using key metrics and ratios.
Develop a digital transformational strategy for home care.
Determine the workforce capability requirements with a strategic direction.
Implement systems, structures and processes to ensure consumer safety, high-quality care and compliance with regulations.
Assess current risk capability including a risk management framework for monitoring, managing and reporting risk.
Identify key strategies for stakeholder engagement, co-design, marketing and positioning your service in the market.
Identify and apply the tools and tactics needed for your takeaway Roadmap that will start you on your journey to a successful transition to the new world of home care.

Who Should Attend

This workshop is designed to comprehensively summarise what your service needs to have in place now and how it needs to be positioned to remain competitive in the coming years.

This workshop will be relevant for those in have a role in organisational planning and ensuring your service is sustainable, competitive, compliant and consumer-centred.

Members of the governing body
General Managers, CEOs, COOs, CFOs and Executive Directors
Quality, Compliance, Governance and Performance Managers
Care/Case Managers
Personnel involved in the provision and management of aged care services
Home Care Managers, Operations Managers

Testimonials

“Lorraine Poulos is such a great asset to the in home care aged care industry. Even though we have been in business for 22 years, every training we attend we learn something that made investing our time and money worthwhile. A connection with Lorraine is a real asset.”

Daughterly Care Community Services Limited - Director

“As one has come to expect, training delivered by Lorraine and her team it is presented in an engaging and relevant way that suits adult learning. Meaningful and relatable examples are given and the information reflects current legislative and funding body requirements that build on the skills and confidence required to adapt to the rapid changes within the industry. The training also provides the information and tools for self-reflection to enable growth to be a valued contributor to the workplace. Thank you Lorraine & Team and I look forward to my next training encounter with you all in the future”

Catholic Healthcare Ltd - Business Manager

“Valuable information is given in a professional way by people who work in the field and understand the complexities of the industry.”

Mecwacare - Team Leader Coordinator

Team Discounts

Send 3 delegates and receive and extra $300 off

Send 4 delegates and receive and extra $800 off

Send 5 delegates and receive and extra $1250 off

$300 OFF $800 OFF $1250 OFF