Helping providers transition to the new Aged Care Act and Support at Home Program to improve quality outcomes, safety standards, risk and employee experience in home care
11-12 September 2024, The Hilton Sydney
400+
AGED CARE LEADERS
75+
SPEAKERS
5
BREAKOUT ZONES
4
CO-LOCATED AGED CARE FORUMS
1
SHOWCASE AREA
PART OF THE NATIONAL AGED CARE CONVENTION
With a new Aged Care Act coming into place in 2024, and the first tranche of the new Support at Home Program rolling out in July 2025 - Australian Home Care providers are encountering extraordinary challenges in fortifying their quality assurance, safety, and risk management frameworks to meet the stringent compliance and operational demands introduced by these significant regulatory reforms.
For Australia to elevate its Home Care services to a globally recognised standard of safety and quality, it is imperative to embrace cutting-edge systems and solutions for quality, safety, and risk management. These innovations are essential in enhancing client care, elevating quality standards, alleviating the strain on the workforce, ensuring adherence to compliance mandates, and reinforcing governance structures.
Advisory Board
These senior Aged Care sector leaders have drawn on their experience and insight to help shape this year’s agenda and speaking lineup for the Home Care Reform, Quality, Safety & Risk Forum.
Patrick Reid
CEO
IRT
Dr Anat Hassner
Chief People and Strategy Officer
Uniting
Catherine Daley
CEO
integratedliving Australia
Sabrina Scandurra
Director of Quality & Clinical Governance
Montefiore
Laura Haylen
Director of Aged Care Policy
Catholic Health Care
Rameez Hassan
Group Manager - Strategy, Quality and Improvement
Regis
Sandra Glaister
Chief of Quality and Governance
Southern Cross Care QLD
2024 Sponsors
Past Speakers Include...
Hon. Anika Wells
Minister for Aged Care
Parliament of Australia
Janet Anderson
Commissioner, Aged Care
Quality and Safety Commission
Amy Laffan
First Assistant Secretary
Department of Health
Yvonne Wells
Head, Lincoln Centre for Research on Ageing
La Trobe University
Melanie Metz
Assistant Secretary
Department of Health & Aged Care
David Sykes
Director of Centre for Dementia Learning
Dementia Australia
Dr Nick Hartland
First Assistant Secretary, Home and Residential
Department of Health & Aged Care
Lynda Chalmers
National Manager
Mercy Health
Key Delegate Challenges
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Navigate the new Aged Care Act and Support at Home Program for home care providers, understanding legal, compliance, and operational implications
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Enhance quality assurance systems in home care services to meet and exceed new reform standards
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Develop and implement safety protocols in home care to protect care recipients and caregivers alike
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Identify, assess, and mitigate risks in home care operations under the new legislative framework
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Integrate innovative technologies in home care to bolster risk management, safety, and quality
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Ensure compliance and operational excellence in home care amidst regulatory changes
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Train and develop home care staff for high-quality, compliant service delivery in a reformed landscape
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Lead and govern home care organisations effectively through reform transitions to support risk management and quality care
Venue
The Hilton Sydney
488 George St, Sydney NSW 2000
